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123 Tech Lane, London, EC1A 1BB
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Support
Got questions?
Everything you need to know before getting started. Can't find what you're looking for?
Talk to usDoes the person scanning need to download an app?
No. Scanning opens a web page instantly in any phone browser. Nothing to install, nothing to sign up for. It just works.
Getting Started
01How durable are the QR code stickers?+
Our stickers are made from weatherproof vinyl with UV-resistant lamination. They withstand rain, snow, sun, and car washes - designed to last for years on any vehicle surface.
02How quickly do I get notified?+
Instantly. The moment someone scans your QR code, you receive a push notification on your phone with the message and scan location. Average alert time is under 5 seconds.
03Can I use this for multiple vehicles?+
Yes! Our Family plan covers up to 5 vehicles or pets with a single subscription. Each gets its own unique QR code and independent notification settings.
Privacy & Security
04How is my identity protected?+
Your personal details - phone number, email, name, and address - are never shared with the person scanning your code. All communication happens through Wheelyst's encrypted relay.
05Can I block or ignore someone?+
Absolutely. You can block any scanner with one tap. You can also set quiet hours, disable notifications temporarily, or restrict contact methods at any time from your dashboard.
06Is my message data stored?+
Messages are encrypted end-to-end and stored only as long as needed for delivery. You can delete any conversation at any time. We never sell or share your data.
Billing
07Is there a contract?+
No contracts, ever. All plans are month-to-month and you can cancel anytime from your dashboard. Your QR sticker remains yours - it simply deactivates until you resubscribe.
08What if I lose my phone?+
Log in from any device to manage your account. You can temporarily disable your QR code, transfer it to a new phone, or set up email notifications as a backup.